Performance Pledge

Pledge

Lepower focuses on the field of LED lighting, and the market layout is all over the world. In the LED lighting application market, we wholeheartedly provide customers with a full set of lighting system application solutions of "site investigation → scheme design → product selection and research and development → product manufacturing → engineering installation → technology after-sales".


Lepower will bring the charm of light to customers through the four product chains of light source products, optical lenses, indoor lighting and outdoor special lighting, provide personal service and let customers reflect the value of light.


Lepower provides 7×24 hours hotline service, providing pre-sales consultation, after-sales complaint handling and other series of service support.


Lepower has always followed the customer needs first, customer satisfaction first service purpose, established an effective guarantee of sustainable development of the enterprise customer service support system, in order to achieve the harmonious development of customers and the company, common prosperity and win-win goals.


After-sale warranty

  • Pre-sale service

    According to the requirements of customers, the two sides will jointly formulate the implementation plan, fully consider the requirements of users in terms of system function and quality, formulate specific designs and solutions, and provide technical advice from engineers.

  • on-purchase service

    Before product installation and use, cooperate with customers to send personnel to the company's production base to understand the situation and check product quality. The system shall be delivered for use after acceptance by the purchaser, and the design and construction of the system shall be implemented in strict accordance with the requirements of the contract and the standards of relevant national departments.

  • After-sales service

    From the date of product installation and acceptance, we provide product and accessory maintenance, and provide good technical support and preferential supply of spare parts.

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+86 131 6806 2705

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